Terms & Conditions

Braj Paridhaan, located in the spiritual core of Vrindavan, originated as a dream. We imagined a space where heritage meets contemporary, resulting in a combination of beauty and comfort. Inspired by the lively culture surrounding us, we began our adventure with a commitment to excellence.

"IN CASE ANY DEFECTIVE OR MISSING, YOU SHOULD HAVE FULL VIDEO ( COMPULSORY) OF UNPACKING WITHOUT EDITIED. AND VIDEO MUST BE SHOWING THAT IT COME AS DEFECTIVE PIECE.  "

"WITHOUT VIDEO NO EXCHANGE"

For individuals outside India payment must be made in advance with a 50% advance required initially. After the order is ready we will share photos and videos of your product to confirm it is prepared and packed. Following this confirmation you can pay the remaining 50% before, we will deliver your goods after that and will provide you with the bill. If it's a small parcel, it will be sent via courier, and full payment will be required by the courier party.

Braj Paridhaan is committed to safeguarding the privacy of its Users. The Users are advised to read the following Privacy Policy in order to have a complete understanding regarding how your personal & business information will be treated. This policy is exclusively applicable on the Website operated by the Company and not beyond. The Company reserves the right to amend these policies at any time by posting the amended version on this site. Such amended version shall automatically be effective upon its posting on this site so you are advised to check this section at regular intervals to be updated on developments.

We appreciate the interest shown by you in our products. We are sure that our products would be in sync with your requirement and expectations. To ensure this, our delivery happens only after all necessary approvals for the sample and product quality checks. However, in case you are not entirely satisfied with your purchase, we are here to help.

Payments

Online Payment at Braj Paridhaan is facilitated by Third Party and hence Braj Paridhaan cannot be held responsible for any errors. In case of any such issues, you would need to connect with your respective banks only.

In case of payment failure being displayed despite payment debit, then the payment would be auto-reversed within 7 working days.

Returns

In case of any defect, you can return the products within 3 calendar days from the date when you received it.
To be eligible for return it is mandatory that:
Product should be unused
Product must be in the original packing
Product should be in exact same condition as delivered
You should be able to furnish the receipt or proof of purchase.

Refunds

Refunds shall be provided against returned products, subject to clearance on inspection.

On receipt of the returned items, they will be inspected to ensure that they are unused, in exact same condition as delivered and in original packaging. We will notify you on the status of your refund post inspection.

On approval of return, the refund will be initiated via the same mode as payment was received. The credit would be received within a week (7 days) based on the mode of your payment as well as your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund.

Note:- 80₹/kg Shipping Extra All Over INDIA

Contact Us

If you have any questions on how to return your item to us, contact us on brajparidhaan1956@gmail.com or reach us at +91-7500850295